The New Orleans Community-Police Mediation Program aims to build understanding and improve relationships between New Orleans Police Department employees and civilian members of the community as an alternative to the traditional complaint investigation process by the NOPD’s Public Integrity Bureau of an officer’s alleged misconduct. By improving the relationship between the community and police, mediation helps make neighborhoods safer and stronger.

2017 Annual Report

2017 Annual Community-Police Mediation Report

We are proud to present our 2017 Annual Report. The report features feedback from mediation participants, findings from post-mediation response forms, testimonials, and recommendations to improve the mediation program and NOPD policy.

A program of the Independent Police Monitor.

2714 Canal Street, Suite 201, New Orleans, LA 70119.
(504) 309-9799,

Our professionally-trained community mediators reflect the diversity of our city. Mediations are held in neutral community spaces such as libraries, community centers, schools, and non-profit organizations where all participants feel safe and comfortable at a time and location convenient to all participants.

Mediation resolves conflicts that community and police may have about their interactions with each other. The mediation allows the community members and civilian to speak for themselves, hear what others have to say, and come to their own agreements about moving forward.

Mediation is confidential and creates a safe space where all can share authentically. Officers and civilians can think about their interaction, share how it made them feel, and be fully heard and understood in a non-judgmental way.


What is community-police mediation?

What happens in a mediation session?

What are the benefits of the program?


The Office of the Independent Police Monitor (IPM) is an independent, civilian police oversight agency created in August of 2009. Its mission is to improve police service to the community, citizen trust in the NOPD, and officer safety and working conditions.